Refunds

 

We only offer refunds in the following cases:

​

Damaged or defective items upon delivery.
Incorrect items sent by mistake.

 

To request a refund:

Contact us at info@baaofsoap.com within 7 days of delivery.

Provide your order number and clear photos of the item and packaging.

 

Once approved, your refund will be processed to your original payment method within 5–7 business days.

​

Please note:

​

Shipping costs are non-refundable.

We do not offer refunds for change of mind.